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I am using SBC DSL Elite package, the speed is supposed to be up to 6MPS. But mine is only around 900KPS. Tech support people says it is because of my LINKSYS wireless router. He recommends a different router (2wire) only available from sbcdslstore.com. Does anybody had the similar experience and found a solution instead of buying a SBC router?

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Answers by: josh.odell | unpolloloco | Mike | Don Miguel de los Platanos | Dave | Rich Collins

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Reply by josh.odell 790 days ago

Well, when an ISP says you have a 6 Mb connection they are referring to a maximum speed, not the speed you'll actually get. Your connection speed will be relative to how many people that live near you are on and if the server you are accessing is experiencing heavy traffic. Those will both take down your connection significantly. Also the 6 Mb is 6 megabits which translates to about three quarters of a megabyte or 750 bytes. So if your download speed is actually 900 kilobytes then you are getting a speed greater than your ISP is advertising, which happens to me all the time. Also, if you are using a wireless connection there could be some interference going on with your connection thusly reducing your speed. I doubt that the problem, or "choke point", is at your router. Most routers, and when i say most i mean all made any time recently, support 10/100 Mb physical connections. so that is almost certainly not the problem. If you are connecting physically (through an ethernet cable), it might be that. Sometimes cables have faulty twisting near the ends, causing something called "crosstalk", which will slow your connection. Check both the wire from the computer to the router and the one from the router to the cable modem. You can check one of two ways, if you know a networking person ask to borrow their cable tester (theyll have one, trust me), or you could go and buy new cables, they arent very expensive. If you are connecting wirelessly, check to see if you are using wireless B or G, if it is wireless G there shouldn't be any problem with transfer speed, but still might be a problem with interference. If it is wireless b then you might want to see if it also supports wireless G (its faster). Another thing that could be causing this problem is that you might have a non-dedicated cable line going to your cable modem. This means that the signal is being split too many times and you need to get a line installed by the cable company (they usually do it for free) directly to your modem. another possible problem could be the NIC, whether wireless or not),could be faulty, try remounting it. To do this just take it out, and put it back in. A NIC is a network interface card and is where the antenna will be on a wireless computer or where the cable plugs in to a wired computer. That is every possible thing i could think of that could be wrong.